Evaluate
Review platform pillars, security stance, and sample workflows.
Platform
Reliable operations for teams that run on time.
Plexidy coordinates scheduling, access, and customer communication so service teams keep every promise they make.
Primary actions
Decide how you’ll evaluate and roll out the platform
Choose the next step that matches your team’s readiness.
Plan rollout
Use the implementation path and reliability targets to design your pilot.
Coordinate teams
Assign owners for access, scheduling, and communications before go-live.
Current status / summary
What matters about the platform right now
Key signals to know before you engage teams.
Area
Current note
Availability
Plexbook is live; future modules tracked on the roadmap.
Security
Role-based access, audit logging, and incident comms are enforced.
Integrations
Calendar and billing connectors available; partner API in private beta.
Uptime target
99.95% with published incidents on the status page.
Details
Pillars the platform protects
Each pillar maps to a measurable operational outcome.
Scheduling intelligence
Conflict checks, capacity visibility, and change history keep calendars trustworthy during peak volume.
Access & controls
Role-based permissions, activity logging, and audit-friendly defaults reduce risk without slowing teams down.
Communication & follow-through
Customers and staff receive the right updates at the right time, reducing no-shows and support friction.
Reliability signals
Signal
Target
Platform uptime
99.95%
Booking success
> 99.5% confirmed without retries
Notification delivery
> 99% delivered with status tracking
Deployment rollback
< 15 minutes to restore prior state
Industry examples
Team type
What Plexidy solves
Healthcare clinics
Reduces double-booking, protects PHI access, and keeps patients informed.
Field services
Coordinates crew availability, travel windows, and customer updates.
Wellness & salons
Aligns staff schedules, package rules, and reminder cadence.
Implementation path
Follow this sequence to avoid surprises.
Operational baseline
Map current workflows, owners, and exceptions.
Role mapping
Assign permissions and decide who approves sensitive actions.
Dry runs
Simulate busy-day scenarios before turning on live traffic.
Go-live
Enable communications, monitor signals, and publish the change set.
Recent activity
Date
Change
Feb 10, 2026
Scheduling conflict detection tuned for multi-location calendars.
Feb 05, 2026
Billing connector latency improvements shipped.
Jan 29, 2026
Audit log export performance improved.
What to monitor after rollout
Metric
Why it matters
On-time bookings
Shows scheduling reliability and impact on customer experience.
No-show rate
Links to reminder effectiveness and follow-up quality.
Approval cycle time
Highlights bottlenecks in sensitive changes.
Communication delivery
Confirms SMS/email reach to staff and customers.
Operational depth
Interpret the end-to-end platform model before implementation planning
This page explains how scheduling, routing, execution tracking, and operational controls work together so teams can estimate rollout complexity with realism.
Primary audience
Implementation architects, systems owners, and operations managers
Decision focus
Determine whether the platform model supports current workflows and handoff patterns
Operational risk
Skipping architecture interpretation can lead to shallow pilots that fail under production load
Field scenario
An operations architect validates whether dispatch, front-desk, and finance workflows can share one execution model.
Execution walkthrough
1. Frame the objective
This page explains how scheduling, routing, execution tracking, and operational controls work together so teams can estimate rollout complexity with realism.
2. Align participants
Implementation architects, systems owners, and operations managers
3. Validate the decision
Determine whether the platform model supports current workflows and handoff patterns
4. Mitigate known risk
Skipping architecture interpretation can lead to shallow pilots that fail under production load
Interpretation matrix
Signal
Interpretation
Operational scenario
An operations architect validates whether dispatch, front-desk, and finance workflows can share one execution model.
Successful outcome
Successful use of this page leaves teams with clear direction on Determine whether the platform model supports current workflows and handoff patterns.
If skipped
Skipping this step often introduces Skipping architecture interpretation can lead to shallow pilots that fail under production load.
Recommended next step
Follow with integrations and solutions pages to map architecture to real deployment constraints.