Terms

Clear, practical terms for using Plexidy.

These highlights summarize the agreement; contact us if you need more detail for your review.

Legal documents on a desk
We keep terms readable and aligned with how the product works.

Usage basics

  • Account responsibility

    You’re responsible for access granted to your users and for keeping credentials secure.

  • Acceptable use

    No misuse of the service, interference with others, or attempts to bypass security.

  • Service changes

    We may update features; material changes are communicated through release notes and status.

Data & compliance

Topic
Summary
Data handling
We protect customer data per our privacy policy and security practices.
Backups
Regular backups with tested recovery procedures.
Compliance
We provide reasonable cooperation for audits and assessments.

Liability & uptime

Our platform targets 99.95% uptime. Remedies for downtime and limitations of liability are defined in the full agreement.

Contact & questions

Need a signed copy, vendor paperwork, or security review? Reach out and we’ll help you complete due diligence.

How we communicate term changes

  • Advance notice

    Material updates are announced with effective dates.

  • Release alignment

    Policy changes align with product behavior and release notes.

  • Questions welcome

    Contact sales or support if you need a redline or clarification.

Operational depth

Surface usage boundaries and responsibilities with operational clarity

Terms content should clearly define account duties, service limits, and enforcement expectations so teams can set correct user behavior standards.

Primary audience

Contract reviewers, workspace owners, and administrators

Decision focus

Determine whether usage conditions are clear enough for policy adoption

Operational risk

Ambiguous terms language can create disputes during incidents or billing changes

Field scenario

An admin documents internal acceptable-use guidance from contractual source language.

Execution walkthrough

  • 1. Frame the objective

    Terms content should clearly define account duties, service limits, and enforcement expectations so teams can set correct user behavior standards.

  • 2. Align participants

    Contract reviewers, workspace owners, and administrators

  • 3. Validate the decision

    Determine whether usage conditions are clear enough for policy adoption

  • 4. Mitigate known risk

    Ambiguous terms language can create disputes during incidents or billing changes

Interpretation matrix

Signal
Interpretation
Operational scenario
An admin documents internal acceptable-use guidance from contractual source language.
Successful outcome
Successful use of this page leaves teams with clear direction on Determine whether usage conditions are clear enough for policy adoption.
If skipped
Skipping this step often introduces Ambiguous terms language can create disputes during incidents or billing changes.
Recommended next step
Pair terms interpretation with support and pricing policies during onboarding.