Scheduling & capacity
Conflict checks, availability by role, and history to keep bookings predictable.
See featuresProduct lineup
Software that keeps service teams on schedule.
Start with Plexbook, our scheduling and operations system, and track what’s coming next.
Available now
Plexbook
Scheduling, permissions, and communication for service operators.
Access controls
Role-based permissions, audit logging, and approval flows for sensitive actions.
Security postureCustomer communication
Notifications and reminders that reduce no-shows and keep teams in sync.
DocumentationOn the roadmap
Upcoming capabilities
Next up
Advanced business customization to adapt scheduling, billing, and permissions to each location.
Rule templates
Define reusable business rules for locations and departments.
Deeper reporting
Operational dashboards focused on throughput and recovery time.
Later
A customer mobile experience for booking, rescheduling, and managing appointments with reminders.
Self-service changes
Customers manage appointments without calling the desk.
Status visibility
Real-time updates on arrival times and queue positions.
Choosing the right path
Need scheduling reliability
Start with Plexbook and enable reminders immediately.
Need governance
Use the security page to map roles before inviting teams.
Need rollout clarity
Read the roadmap and release notes to plan change management.
Operational depth
Frame product scope around execution outcomes, not surface features
The products overview should help teams understand what each product owns operationally and where boundaries between modules stay intentional.
Primary audience
Program owners, product evaluators, and rollout coordinators
Decision focus
Choose the right product entry point for current operational priorities
Operational risk
Unclear product boundaries cause duplicate workflows and expectation drift across teams
Field scenario
A service organization needs to decide whether Plexbook alone covers current launch scope.
Execution walkthrough
1. Frame the objective
The products overview should help teams understand what each product owns operationally and where boundaries between modules stay intentional.
2. Align participants
Program owners, product evaluators, and rollout coordinators
3. Validate the decision
Choose the right product entry point for current operational priorities
4. Mitigate known risk
Unclear product boundaries cause duplicate workflows and expectation drift across teams
Interpretation matrix
Signal
Interpretation
Operational scenario
A service organization needs to decide whether Plexbook alone covers current launch scope.
Successful outcome
Successful use of this page leaves teams with clear direction on Choose the right product entry point for current operational priorities.
If skipped
Skipping this step often introduces Unclear product boundaries cause duplicate workflows and expectation drift across teams.
Recommended next step
Move into Plexbook detail and pricing to convert scope review into rollout decisions.