Documentation

Admin operations guide.

Configure roles, hours, and notifications so your workspace starts clean.

Admin operations documentation
Follow these steps before inviting the wider team.

Setup steps

  • Create roles

    Define admin, manager, and operator permissions.

  • Set working hours

    Configure default hours for locations and services.

  • Enable notifications

    Turn on reminders for customers and staff with delivery tracking.

Checklist

Item
Status
Roles assigned
Admin + Manager + Operator
Hours configured
Weekday + weekend coverage
Notifications tested
Deliverability confirmed
Backup contact
Support escalation path set

Common pitfalls to avoid

  • Unscoped roles

    Ensure managers don’t receive admin-level permissions by default.

  • Unverified hours

    Confirm hours before enabling reminders to avoid off-hours sends.

  • Silent notifications

    Send test reminders and check delivery status before launch.

Operational depth

Define admin operating responsibilities with explicit control boundaries

Admin operations guidance should cover ownership zones, approval paths, and recurring checks that keep the workspace stable after launch.

Primary audience

Workspace administrators and governance leads

Decision focus

Determine which operational tasks require admin authority versus delegated team execution

Operational risk

Blurry admin boundaries produce inconsistent change control and higher incident frequency

Field scenario

An admin team formalizes weekly maintenance responsibilities across locations and roles.

Execution walkthrough

  • 1. Frame the objective

    Admin operations guidance should cover ownership zones, approval paths, and recurring checks that keep the workspace stable after launch.

  • 2. Align participants

    Workspace administrators and governance leads

  • 3. Validate the decision

    Determine which operational tasks require admin authority versus delegated team execution

  • 4. Mitigate known risk

    Blurry admin boundaries produce inconsistent change control and higher incident frequency

Interpretation matrix

Signal
Interpretation
Operational scenario
An admin team formalizes weekly maintenance responsibilities across locations and roles.
Successful outcome
Successful use of this page leaves teams with clear direction on Determine which operational tasks require admin authority versus delegated team execution.
If skipped
Skipping this step often introduces Blurry admin boundaries produce inconsistent change control and higher incident frequency.
Recommended next step
Reference status and contact channels for incident workflows tied to admin changes.